Quality Assurance Manager

Job Title: Quality Assurance Manager

Reports to: Technical Manager
Direct Reports: 3 QA, 3 QC, 1 Warehouse QA, 1 Quality Control Coordinator
Salary: 50,000 per annum
Location:
Banbury

Role Overview

As Quality Assurance Manager, you will lead our quality systems and internal audit programs, ensuring compliance with food safety, GMP, and customer standards. You'll champion a culture of continuous improvement, manage external audits, and provide technical support across all departments to maintain the highest standards of product integrity and operational excellence.

Key Responsibilities

(This list is not exhaustive and may evolve with business needs)

• Audit Management: Lead internal audits, support external audits, and close non-conformances promptly.
• Quality Systems & Compliance: Maintain and improve the site Quality Management System in line with BRCGS and customer codes.
• Continuous Improvement: Drive GMP culture, implement KPIs, and trend data to prevent recurrence of issues.
• Laboratory Oversight: Schedule and supervise testing, verify results, and ensure compliance with SOPs and regulatory guidelines.
• Team Leadership: Manage and motivate the Quality team, ensuring tasks meet customer and regulatory requirements.
• Reporting & Documentation: Prepare reports, maintain document control, and oversee calibration and maintenance of lab equipment.
• Values & Collaboration: Uphold company values and work cross-functionally to resolve issues and implement sustainable solutions.

Person Specification

Essential:

• 5+ years in food manufacturing, including 2+ years in a senior QA or supervisory role.
• Internal auditing qualification.
• Level 3 Food Safety & HACCP.
• Strong communication, influencing, and organizational skills.
• Proficient in standard software systems.

Desirable:

• Degree in Food Science or related field.
• Experience with UK retailers and knowledge of customer codes (RSPO, HALAL, BRC).