Café Assistant, Tryst

COME AND JOIN US . . .

We are currently seeking a warm, engaging and experienced Café Assistant
, to join our team at Glenmor in our cosy café, The Tryst.

Glenmor is our seasonal ownership village with seven-night or short break luxury family lodges to buy or rent. With its own lochans, woodland walks and cosy cafe, ‘The Tryst’, Glenmor is a secluded rural getaway. With two, three or four en-suite bedrooms, each Glenmor home offers space, luxury and privacy, as well as all the advantages of the Glorious Playground just a stone’s throw from your luxury holiday lodge.

The core working days for this role are Thursday to Saturday, 1:30pm–10:00pm, and we’ll also need you to be flexible to cover additional days when required.

The on target earning potential for this role is £16.15/ per hour - comprising a base hourly rate of £13.65, plus a qualified estimate of £2.50 per hour in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Delivering a warm and memorable dining experience for all of our Tryst guests
• You’ll be working independently, warmly greeting our guests, taking their food and drinks orders whilst always swiftly and professionally responding to their needs.
• You’ll also be cooking and presenting food to order, quickly and capably, and always at the highest standard
• You’ll take pride in all tasks you complete, attending to any guest queries and enquiries in a caring and helpful manner, with a commitment to seeking a positive solution
• Working closely with your colleagues, ensuring hygiene throughout the kitchen is impeccable, including our cutlery, crockery and glassware
• Planning and preparing for the forthcoming service and next day, making sure the Tryst is always ready for service
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• Ideally you have waiter and customer service experience and love to cook, however having a great attitude is also essential
• You have also already secured a Food Hygiene qualification and completed allergen training
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• Flexible in approach, you’re always prepared to support your colleagues, enthusiastically and positively
• Confident and assured working alone, you also thrive working with others
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and…