Account Manager

Location: City

Account Manager - Up to £55k + Commission Bonus - Remote (North of England & client visits expected)

A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function.

What You'll Do

• Build trusted, long-term partnerships with key customers by gaining a deep understanding of their objectives and challenges.
• Lead structured customer review sessions to ensure clients are realizing full value from the platform.
• Proactively uncover and execute expansion opportunities, including upsell and cross-sell, through strategic account planning.
• Oversee renewals and reduce churn by identifying potential risks early and resolving customer issues promptly.

About You

• 3+ years of account management experience with a proven background in either highways, traffic management, commercial landscaping or similar background.
• Demonstrated success in managing high-value or strategic accounts, improving retention, and generating revenue growth.
• Strong business acumen, with hands-on experience driving upsell, cross-sell, and managing renewals.

What s on Offer

• Salary:
  Up to £55k + commission bonus
• Benefits:
  Comprehensive package
• Location:
  
  Remote (North of England & client visits expected)

For more information and a confidential discussion, please get in touch.