Senior Quality and Regulation Officer; Security

Senior Quality and Regulation Officer (Security)

Join to apply for the Senior Quality and Regulation Officer (Security) role at Grupo CIDEXA.

Reporting to: Senior Quality Manager Security and Protective Services

Contract: Full-time

Salary: £29,305

To support the Senior Manager Security and Protective Services in maintaining essential regulatory processes, collecting accurate data, and producing reports to ensure compliance with the requirements of the SiA and other regulatory bodies for BIIAB Security and Protective Services Qualifications Limited (BIIAB).

To be responsible for the day‑to‑day running of the Security and Protective Services Compliance and Regulation administration function, including complex duties for both Awarding Bodies.

To support the Senior Manager Security and Protective Services in delivering, monitoring, evaluating and improving quality assurance as it relates to business and regulatory compliance.

To support the Senior Manager Security and Protective Services with the co‑ordination of the Centre recognition and associated qualification approval processes and procedures.

• Support the Senior Manager Security and Protective Services with compliance processes and procedures, including self‑assessment and validation.
• liaise with centres to ensure the GoReact recordings are regularly uploaded as required and in readiness for the sampling plans.
• carry out quality sampling of the GoReact recordings, as directed by the Senior Manager Security and Protective Services.
• manage the Security inboxes efficiently, ensuring emails are responded to within KPIs and directed to other team members as needed.
• process centre approval applications, including complex cases, following the process for Security and Protective Services centres from start to completion with final sign‑off from the Senior Manager Security and Protective Services.
• ensure effective control of information and data in line with GDPR requirements; support the Senior Manager Security and Protective Services in the Quality Assurance processes; maintain the systems that support the allocation and monitoring of visits and the RAG rating of centres.
• oversee the monitoring of actions arising from EQA reports to ensure they are progressed within a reasonable timeframe and report any concerns to the Senior Manager Security and Protective Services.
• provide support to the C&R Support Officer in the processing of site and venue approvals in line with current SOP for the security sector.
• provide data and statistics, including in report format, to the Senior Manager Security and Protective Services when required.
• co‑ordinate, allocate, track and monitor progress of investigations and evidence gathering for Centre enquiries, appeals, complaints, malpractice and maladministration cases, ensuring processes and timelines are followed.
• support internal audits as directed by the Senior Manager Security and Protective Services.
• provide line management for the Compliance and Regulation Officer (Security) in the Senior Manager’s absence.
• support the Senior Manager Security and Protective Services in reviewing and amending policies, processes and procedures in light of recommendations from internal audits and self‑assessment.
• carry out duties and responsibilities in line with the appropriate policies.
• ensure appropriate security and confidentiality.
• the above duties are not exclusive or exhaustive and the post holder may be required to carry out other appropriate duties as determined by the Compliance and Regulation Manager and/or Head of Compliance and Regulation.

• contribute to the operational activity of the organisation where this relates to the overall benefit of Skills and Education Group; scope will be jointly agreed in advance.
• ensure awareness of, and compliance with, all health and safety requirements, taking reasonable care of the health and safety of oneself and others in accordance with Health and Safety legislation.
• exercise proper care in operating, handling and safeguarding any equipment and appliances provided and issued by Skills and Education Group.
• keep up to date with new legislation,…