CCTV​/Fire Control Operator

We’re Hiring: CCTV/Fire Control Operator

Location: Broughton, Chester, CH4

Pay: £14.64 per hour

Hours: Permanent, Full‑time role – guaranteed 42 hours per week with a flexible shift pattern.

From day one you’ll gain access to outstanding learning and development opportunities, mentorship, and a range of benefits from brand discounts to giving‑back schemes.

• Emergency Call Handling:
  Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert incident responders across sites.
• Fire Alarm System Management:
  Handle fire alarm notifications and mobilise the on‑site Fire and Rescue Service efficiently.
• Aerodrome Emergencies:
  Notify and mobilise resources for aerodrome emergencies.
• Agency Coordination:
  Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs.
• Out‑of‑Hours Emergency Calls:
  Handle emergency calls for customers and other business areas during out‑of‑hours.
• CCTV Vigilance:
  Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly.
• Incident Investigation:
  Conduct thorough investigations for on‑site incidents using CCTV and access control software. Ensure quality and timely presentation of information.
• Training and Flexibility:
  Be open to undertaking new training across SOC functions to meet customer and workload demands.
• Ad‑Hoc Duties:
  Carry out additional tasks as requested by your supervisor or manager.

• Right to work in the UK and a 5‑year checkable history, plus a high‑level security clearance.
• CCTV licence.
• Full UK driving licence.
• Basic first aid certification.
• 1–2 years experience in a security operational centre role.
• Advanced computer skills.
• Effective team member able to multi‑task.
• Considerable knowledge of security operations and procedures.
• Ability to write routine correspondence, including logs and reports.
• Excellent organisational, customer service and communication skills.
• Handle projects responsibly and maintain a flexible approach.

We promise a People Promise where opportunity, people and purpose play a vital role in our day‑to‑day. We champion your growth and give you a career built on trust, respect and progress.

• Level 2 Disability Confident status – we strive to guarantee interviews for eligible candidates.
• Strong support for equality through employee networks, the Race at Work Charter and the Armed Forces Covenant.
• Celebrations of diversity: BSL Week, International Women’s Day, Pride and Black History Month.

• STRIVE – Securitas Perks gives you access to top discounts across retailers and services.
• Dental plans – cash‑back options for everyday dental costs.
• HSF Health Plan – cash plans covering medical, dental and unexpected costs.
• Cycle to Work – save up to 42 % on a brand‑new bike or equipment.
• Specsavers – savings on eye tests and spectacles.
• WeCare – 24/7 online GP, mental health support and fitness programmes.
• Toothfairy – online access to UK dentists.
• Pension plan – employer contribution plus tax relief.
• Payroll ISA – an ISA savings account to meet longer‑term goals.
• Free mortgage advice.
• Go & Live – financial wellbeing hub.
• Death in Service benefit – permanent employees receive life assurance coverage.

Our recruitment team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.