Welfare Benefits Administrator

We have a fantastic position available for a Welfare Benefits Administrator in which you will work with a highly motivated team providing benefit maximisation support to vulnerable people based in the Liverpool and Sefton area.

You will join us in New Start s head office, based in L13, on a Permanent Contract working full time, 37.5 hours In return, you will receive a competitive salary of £(phone number removed) per annum.

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, and young people. You will be based within the Welfare Benefits Team, working across all New Start s services to provide first contact support around welfare benefits, liaising on behalf of residents with the DWP and local council.

What we have to offer:

• Competitive salary of £(phone number removed)
• 22 days annual leave (rising to 30 days) + Bank Holidays
• Learning and development opportunities up to and including Level 5
• Complimentary Medicash enrollment after probation

Key duties as our Welfare Benefits Administrator will be to:

• To maximise the income of service users, providing advice and practical assistance to support individuals pursuing claims for benefits.
• To assist New Start residents to complete applications for all relevant welfare benefits and housing benefit.
• To provide ongoing support to ensure housing benefit claims and welfare benefit claims are maintained.
• To work as part of a team providing quality accommodation and support services for vulnerable adults and young people within a safe and secure environment.

What we re looking for in our ideal Welfare Benefits Administrator:

• You will have A-level standard qualifications, with GCSE in English and Maths grade C or above.
• An awareness around the benefit provision currently available to UK residents.
• We require an ability to use Microsoft office and we will undertake an assessment at interview stage.
• Ability to accurately record information within resident s files.
• We are looking for a highly empathetic individual who will be able to support people with mental health challenges, trauma, substance abuse and a range of other issues, in a non-judgemental manner.
• A full UK driving licence and access to your own vehicle is essential.
• A graduate degree is desirable.
• An ability to work without supervision.

If you believe you are the right candidate for the role as our Welfare Benefits Administrator then please click apply now! We d love to hear from you.

This post is subject to enhanced DBS criminal record disclosure.