Family Services Consultant

Job in RAF Croughton, UK, Croughton, El Paso County, NN13 5WP, Croughton, UK

Listing for: Entourage Consulting LLC

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Full Time position
Listed on 2025-09-15

Job specializations:

Administrative/Clerical
Administrative Management, Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 10 - 16 USD Hourly USD 10.00 16.00 HOUR

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MFRC Family Services Consultant
Place of Performance: RAF Croughton, UK

We can discuss with you the job, salary and others upon interview.

General Description:
Family Services Consultant shall provide Military & Family Readiness services to the 422d Air Base Group community including RAF Croughton, RAF Fairford and RAF Welford. Support and promote all MFRC programs and core services to the military and civilian personnel and their eligible family members in this community.

Specific Tasks:

Administer and coordinate MFRC programs as outlined in Military and Family Readiness Centers.
Responsible for coordinating and facilitating classes, events, and workshops in support of Military & Family Readiness Center (M&FRC) programs.
Responsible for the dissemination of information such as local services and resources offered by the MFRC to personnel in the community.
Deliver professional and courteous customer service. All services provided by the Family Services Consultant are covered under the Privacy Act and shall be considered confidential, except for some instances which may be excluded by regulation.
Shall be an Ad Hoc member and attend Community Action Team/Board meetings. You are expected to advise on local trends and challenges and offer solutions based on the Family Services perspective during the meetings.
Maintain a record of all services provided to the community under the Family Services Program in the Air Force Family Integrated Results and Statistical Tracking (AFFIRST) database system.
In coordination with the Relocation Assistance Program core staff, you shall maintain the Military OneSource’s Plan My Move database relating to Family Services and keep it up to date.
Assist customers and personnel in completing required paperwork and training for the assigned program areas.
Attend speaking events such as Commander’s calls, Spouses’ groups, and utilize social media to promote MFRC programs and services.
Coordinate and route all budget requirements related to Family Services through the Military & Family Readiness Center Flight Chief.
Shall not accept or collect any moneys or donations from customers in the performance of any work.
During times of crises or emergencies, you shall be notified and perform a support role to the M&FRC Emergency Family Assistance Center (EFAC) program. Support the EFAC to provide support at the walk-in reception/call center covering phone lines and managing the appropriate checklists at the designated EFAC location.
Responsible for maintaining records in support of the 423 FSS/FSH Family Services.
Shall be responsible for maintaining the MFRC facility and providing records IAW The Fire Protection Operation and Fire Prevention Program, and Mishap Prevention Program.

Qualifications:

Shall be able to read, comprehend, write, and speak English fluently.
Shall have strong written and oral communication skills and be able to efficiently plan and organize, communicate, and manage diverse program requirements.
Shall have basic computer skills, functional working knowledge of Microsoft programs including, but not limited to Word, Excel, Publisher, PowerPoint, and Adobe Acrobat, and the ability to navigate web sites, social media sites, and perform searches on the Internet.
Shall have the ability to travel to RAF Fairford and RAF Welford at least one day per month to provide services to the local communities in these locations.

Required Language Skills:

English - Very good

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