Ocean Import Operator

Position:
Ocean Import Operator - Freight Forwarding

Location:

Solihull (On‑Site) Full‑Time | Permanent

Privately £30,000 - £32,000

Are you an experienced Ocean Import Operator looking for your next challenge? Join a well‑established and growing freight forwarding business with a friendly, collaborative team and a focus on long‑term development. This is a fantastic opportunity to work with a supportive operation that values expertise, initiative, and customer service.

You will be responsible for managing the end‑to‑end ocean import process, liaising with shipping lines, overseas agents, and clients to ensure a smooth and compliant import operation. You'll join a dynamic freight team based on‑site in Solihull, playing a key role in day‑to‑day international logistics.

• Manage FCL and LCL ocean import shipments from origin to final delivery
• Handle all documentation, including Bills of Lading, customs entries, and arrival notices
• Liaise with shipping lines, overseas partners, and UK clients
• Ensure HMRC compliance and accurate customs clearance
• Monitor shipments and provide updates to customers
• Work closely with internal teams (transport, warehouse, finance) to meet deadlines
• Build and maintain strong working relationships with clients and suppliers
• Invoice files accurately and in a timely manner

• Previous experience in ocean import operations (freight forwarding essential)
• Good working knowledge of customs clearance procedures and documentation
• Strong organisational skills and attention to detail
• Confident communicator – both written and verbal
• Able to manage time efficiently and work under pressure
• Experience using freight forwarding systems (e.g. ASM Sequoia, CNS, Destin8 – desirable)