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Senior IT Technician: Tech Support & AI-Driven Workflows

Job in Utica, Oneida County, New York, 13501, USA
Listing for: Mayer-Brown-LLP
Full Time position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 77000 - 102000 USD Yearly USD 77000.00 102000.00 YEAR

Job Description & How to Apply Below

Mayer Brown LLP in New York is seeking a Senior Technician:
Technical Support to deliver office-based technology setup, troubleshooting, and user support. You’ll champion new tech adoption, including AI, and collaborate with lawyers and staff to optimize workflows while maintaining high service levels.

The role requires strong incident management, familiarity with Service Now, and experience supporting Windows environments, AD, Exchange, and VC platforms.

This is a genuine role to take on the Senior IT Technician:
Tech Support & AI-Driven Workflows role at Mayer-Brown-LLP.

All applications are reviewed carefully by our team.

The position is based in NY, United States.

This opportunity is part of our work in IT & Technology, Other.

The advertised compensation is 77..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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