Veterinary Receptionist; FTC

Position: Veterinary Receptionist (FTC)
The Glenthorne Veterinary Centre, Uttoxeter, Uttoxeter, West Midlands Passionate about pets and customer service?

Here at Glenthorne, we are looking for a kind, compassionate person to join our team as a Veterinary Receptionist on a fixed-term contract for 12 months. This is a full-time role working 40 hours per week between the hours of 8:00am-7:00pm. There will be 1 in 3 Saturday mornings and bank holidays on a rota basis. The role will include working at both our Uttoxeter and Tutbury practices.

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe space for our clients and their pets.

Want to know more about us?

Glenthorne Vets is a great place to work, because we are all striving toward the common goal to offer excellence in Veterinary care, and we believe that this starts with being an excellent place to work, if we are happy, our clients are happy. We have an experienced team of 6

FTE Small Animal Vets, 5

FTE Large Animal Vets, 2

FTE Mixed Animal Vets and 8

FTE Nurses who are all able to support our new graduates.

In addition to a competitive salary, you will benefit from:

• 6.6
  
  Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

The Glenthorne Veterinary Centre, Uttoxeter #J-18808-Ljbffr