Commercial Operations & Sales Enablement Manager - FTC

Commercial Operations & Sales Enablement Manager - 12-month FTC at RLDatix North America

Quality Compliance Systems (QCS), part of RLDatix, is on a mission to help raise the standard of care everywhere. Trusted by thousands of care providers across the UK, our solutions empower organisations to deliver safe, high-quality care. Our platform combines compliance management, care planning, auditing and workforce training tools to ensure providers have the right information at the right time – supporting better outcomes for those who need care most.

• Own end-to-end commercial operations support across Sales, Marketing, Onboarding and Customer Success to enable predictable growth.
• Develop and deliver a comprehensive sales enablement programme including onboarding, product training and playbooks to improve conversion.
• Manage CRM operations (Salesforce), ensuring clean data, high adoption and automated workflows for accurate forecasting and reporting.
• Analyse pipeline trends and performance drivers to provide actionable insights and identify growth opportunities.
• Partner with the Sales Manager and cross-functionally with Marketing, Product, Finance and Customer Success to ensure GTM alignment and operational excellence.

• Proven experience in Commercial Operations, Sales Enablement or Revenue Operations within a SaaS or tech‑led business, selling to non‑enterprise clients (ideally SMBs/Owner‑Operator clients).
• Strong Salesforce skills and an understanding of SaaS metrics, sales funnel management and revenue forecasting.
• Experience building sales playbooks, onboarding programmes and enablement content for telesales/inside sales teams.
• Highly analytical with strong Excel/Sheets and data modelling capability.
• Ability to commute to Stockley Park on a hybrid basis (1‑2 days per week).
• A sincere interest in empowering care providers through technology.
• A knack for working collaboratively in a people‑focused, mission‑led environment.

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support and Loyalty Awards for long‑service employees.

RLDatix is an equal opportunity employer and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, marital status or any other status protected by law.