Associate Director, Commercial Excellence IT

Associate Director, Commercial Excellence IT

United Kingdom - Uxbridge Information Technology Regular

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life‑changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Gilead Sciences, Inc. is a leading biopharmaceutical company dedicated to advancing global health through scientific innovation. For over three decades, Gilead has been at the forefront of developing transformative therapies for life‑threatening diseases, including HIV, viral hepatitis, and cancer. Headquartered in Foster City, California, Gilead operates in more than 35 countries worldwide.

As part of our commitment to improving lives, we foster a collaborative and inclusive work environment where every individual is valued and empowered to contribute meaningfully. At Gilead, you will join a mission‑driven team focused on discovering, developing, and delivering innovative therapeutics that make a real difference.

We are seeking an experienced and visionary Associate Director, Commercial Excellence IT (Ex‑US) to join our Commercial IT organization. This strategic role will serve as the Capability Lead for Commercial Excellence, supporting affiliates across Australia, Canada, Europe (ACE), Asia, and Latin America. The successful candidate will act as a trusted technology partner to the business, driving innovation and enabling key capabilities—primarily focusing on Customer Relationship Management (CRM) and Events Management.

This role will collaborate closely with cross‑functional teams including Global Commercial Operations, Marketing, Medical Affairs, Business Conduct, and IT. It will be instrumental in shaping and executing technology strategies from ideation through delivery, ensuring alignment with business objectives and maximizing value.

The ideal candidate will bring deep technical expertise, a problem‑solving mindset, and a forward‑thinking approach to technology. This is a unique opportunity to play a pivotal role in shaping the future of commercial excellence at Gilead, contributing to our mission of creating a healthier world for all. Gilead is currently in the process of selecting its Next Generation Customer Relationship Management (CRM) solution, a strategic initiative aimed at transforming commercial capabilities across its global operations.

This role will play a leading part in the implementation of the new CRM platform across all ex‑US affiliates, ensuring alignment with business needs, innovation and driving operational excellence.

• Serve as a strategic technology advisor to cross‑functional business partners—including Commercial, Marketing, Medical Affairs, and Compliance—across ex‑US affiliates, translating complex business priorities into scalable, high‑impact technology solutions that drive measurable value
• Lead the end‑to‑end delivery of complex technology initiatives, from ideation and architecture through deployment and sustainment, ensuring alignment with enterprise strategy and business needs.
• Define and maintain the strategic roadmap for CRM and Events Management capabilities, collaborating with business…