Medical Supplies Customer Service Representative BC

Medical Supplies Customer Service Representative - Vancouver BC

Posted on Sep 30, 2022 |

Location:

Vancouver, BC | Job Type: Full-time | Salary: $18.00-$21.00 per hour

As an integral member of the Medical Supplies team, the Customer Service Representative will strive to deliver quality patient care and excellent customer service. You will be responsible for selling products, merchandise and services in a retail setting.

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Measure and fit customers for various medical products
• Handle and resolve customer complaints
• Process orders
• Receive shipments
• Merchandise inventory by putting stock away on store shelves and optimizing displays for retail sales for the best customer experience while shopping with us!

• High school diploma, general education degree or equivalent
• Experience in handling cash
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Experience in fitting for compression stocking and/or bracing an asset

• Interpersonal skills
• Communication skills - verbal and written
• Listening skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Data collection and ordering
• Customer service oriented
• Compassion and empathy
• Adaptability
• Initiative
• Stress tolerance

• Providing a safe, secure and supportive environment
• Flexible work schedules that allow for a healthy and fulfilling work-life balance
• Providing the tools, training and resources necessary to achieve success
• Continuous improvement, innovation and investment in technology

• Dental care
• Extended health care

• 8 hour shift
• Monday to Friday
• Weekend availability

All employees are mandated to wear masks.

Secondary School (preferred)

Customer service: 2 years (required)

Selected applicants will be contacted regarding the position. Submit resume with cover letter to apply. If interested, please submit your resume by Friday, Oct 7th to the attention of:
Enzo Mastroianni, HR Business Partner for Macdonald's Prescriptions,  Or, you may apply directly using the Indeed link below: