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CRM System HelpDesk/Support Technical Support

Customer Experience & Success Lead — Onboarding & Retention

Job in Vancouver, BC, Canada
Listing for: 19 Works
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    CRM System, HelpDesk/Support, Technical Support
  • IT/Tech
    CRM System, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 CAD Yearly CAD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
A leading real estate tech company in Vancouver is seeking a Customer Experience & Success Lead. This hybrid role will focus on optimizing customer journeys, driving retention initiatives, and collaborating across teams. The ideal candidate has over 2 years of experience in customer success or experience roles, strong communication and relationship management skills, and familiarity with CRM tools like Intercom and Zoho Desk.

The position offers an annual salary of CA $65,000 - $75,000, depending on experience.
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