FR​/EN Bilingual Credit Agent

This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group - our Quebec-based sister company with a Canada-wide footprint - we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more.

We’re a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. Our mission is to make health, beauty, and wellness affordable for all Canadians, helping them access the care they want or need, without compromise. Join us as we continue to expand and redefine the future of consumer financing in Canada.

Richmond, British Columbia, Canada

• Support approvers in the analysis of credit files.
• Inbound/outbound calls to complete customer files.
• Responding to customer calls and emails.
• Data entry of customer files.
• Credit adjudication (training provided).
• Providing superior professional service to valued clients.

• Fluent in both English and French – proficiency assessment will be required.
• Excellent communication and problem solving skills, quick thinker.
• Positive individual with very good attention to detail.
• Must be able to work independently, as well as in a team environment.
• Punctual, professional and reliable.

• A supportive, collaborative team culture that values innovation and initiative.
• Comprehensive benefits package, including fully paid extended health care.
• RRSP matching program.
• Opportunity to join a growing organization with a national footprint and strong market presence.

• Entry level

• Full-time

• Sales and Business Development