Supervisor, Dispensary​/Parenteral Services - BC Children's & Women's Hospital

Detailed Overview

The Supervisor, Dispensary/Parenteral Services is responsible for the day-to-day supervision of the dispensary, parenteral service area, ward stock and other designated areas. Supervises designated staff; optimizes utilization of staff and other resources through monitoring of workload, workflow and performance efficiency. Ensures that staff orientation and training objectives are attained during assigned shifts and provides feedback on shift activities to the Coordinator, Distribution Pharmacy Services.

Provides input for new or revised dispensary/parenteral services related policies and procedures; participates in developing orientation programs for new staff, monitors quality assurance and performs workload measurement of tasks in assigned area; preceptors student pharmacists, pharmacy residents, pharmacy technicians and assistants students and performs pharmacist functions as required. Responsibilities Supervises designated staff by performing duties such as coordinating work assignments on assigned shifts, evaluating workload and workflow, and monitoring/optimizing staff performance and efficiency.

Ensures that staffing levels are adequate to handle anticipated workload. Directs staff to other areas, calls in staff and authorizes overtime as required. Provides a written and or verbal report to the Coordinator, Distribution Pharmacy Services, summarizing the various activities of the assigned shift and identifies any distribution issues. Interprets and applies the provisions of the various collective agreements, in conjunction with Labour Relations, Human Resources and Coordinators and other Pharmacy supervisors.

In collaboration with Coordinator, Distribution Pharmacy Services provides input and recommendations for new or revised dispensary/parenteral services policies and procedures. Implements drug distribution safety quality programs and initiatives such as Smart Pumps. Participates in developing orientation programs for new staff and provides orientation in dispensary, parenteral service area, ward stock and other designated areas. Serves as a role model to other staff in the demonstration of performance objectives, work ethic and adherence to departmental policies Monitors quality assurance and performs workload measurement of tasks in assigned area to ensure consistency within the department.

Participates as an interdisciplinary team member by performing duties such as communicating with Pharmacy team members, physicians, nurses and other professionals, providing information regarding products and operational policies, investigating and responding to complaints and attending meetings in order to ensure coordinated efforts of all functions pertaining to designated area. Participates in pharmacy education programs by precepting student pharmacists, pharmacy residents, student pharmacy technicians and assistants in dispensary, parenteral service area, ward stock and other designated areas rotations.

In conjunction with the Coordinator, Distribution Pharmacy Services, recommends budget adjustments as appropriate. Performs pharmacist functions as required, including dispensing medications, providing pharmaceutical care and providing input to the other members of the multidisciplinary team regarding patient care plans. Performs other related duties as assigned. Qualifications

Education and Experience Current registration as a Pharmacist with the College of Pharmacists of British Columbia. Certification of completion of an accredited Hospital Pharmacy Residency Program supplemented by three years' recent, relevant hospital pharmacy experience, including experience in teaching or supervising staff or an equivalent combination of education, training and experience.

Skills and Abilities

Comprehensive knowledge of Drug Distribution processes in a hospital or health care related setting. Broad knowledge of organizational policies, procedures and standards of care. Knowledge of evidence-based clinical pharmacy practice. Knowledge of medication use evaluation. Knowledge of research processes and methodology. Ability to communicate effectively, both verbally and in writing.…