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Hybrid Merchant Onboarding & Success Manager

Job in Vancouver, BC, Canada
Listing for: Teifi Digital
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading e-commerce solutions provider in Vancouver is seeking an Implementations Manager to oversee the onboarding of merchants and ensure their ongoing success. In this role, you will design scalable onboarding processes, analyze support data, and collaborate with internal teams to improve customer experiences. The ideal candidate has 3-5 years of experience in Customer Success or Technical Support in a SaaS environment, possesses strong communication skills, and has a strategic mindset.

This position offers a hybrid working environment and opportunities for professional development.
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