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Job Description & How to Apply Below
- Durée de l'emploi:
Permanent - Langue de travail:
Anglais - Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- College/CEGEP Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents Computer and technology knowledge
- Internet
- Desktop applications
- Website creation and management software
- Database software
- MS Office
- Oracle
- Share Point
- Spreadsheet
- XML Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you live near the job location? Experience
- Experience an asset Employment terms options
- Day Health benefits
- Dental plan
- Health care plan
- Vision care benefits Other benefits
- Subsidised public transportation
- Team building opportunities Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
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