Cloud Operations Engineer

Mongo

DB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of Mongo

DB. The Cloud Operations Engineering team at Mongo

DB is a worldwide team responsible for the consistent operational success of every Mongo

DB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of Mongo

DB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.

Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.

At Mongo

DB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.

This role can be based out of our West Coast offices or remotely in the United States.

This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next two days as the week-off) and requires adherence to West Coast Hours (9am to 5pm PST). If you're passionate about being an Cloud Operations Engineer, working with our largest enterprise customers, and are open to flexible, weekend-oriented scheduling, we encourage you to apply.

Responsibilities

Requirements

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