Digital Transformation Consultant

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This range is provided by Gravity Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $75,000.00/yr - CA $85,000.00/yr

Digital Transformation Consultant

Gravity Union is looking for our newest Digital Transformation Consultant! This is a full-time (40 hours/week) position based primarily onsite at our office in the heart of downtown Vancouver.

About the opportunity

At Gravity Union, we empower organizations to take control of their critical information with people-focused solutions. We partner closely with our clients to help them modernize how they manage, protect, and use their information - all while staying aligned to compliance, governance, and real-world business needs.

A Gravity Union Digital Transformation Consultant is critical to successful client projects. This position involves working closely with clients in designing, configuring, and sustaining collaboration and employee portal solutions built on SharePoint, records management technologies, and Microsoft 365 components. An excellent listener and a problem-solver at heart, you enjoy helping others make the most out of their technical investments in their organization.

This is very much a people-centered role and you enjoy coaching clients through their digital transformation journey.

If you have a passion for continuous learning, love complex challenges, are a people-person at heart, and you enjoy helping others in a collaborative environment, this role is for you!

As a Digital Transformation Consultant, your day-to-day includes:

• Working on SharePoint/Teams collaboration portals, employee portals, and applied records management projects
• Providing services to clients, including the successful implementation of a full digital transformation rollout cycle through steps such as current state assessment, requirements gathering, content audit, card sorting, mind map creation, iterative prototype building and testing of new solutions, content migration, go-live and post go-live support, and training sessions
• Other tasks may include: upfront planning of program of work, providing sessions in Microsoft 365 and records management best practices, supporting the creation of project governance models, relevant workshops, and analyzing processes to identify privacy risks
• Leveraging empathy, change management, and your technical expertise to advise clients on best practices and optimal solutions along their digital transformation journey
• Translating findings into clear recommendations, functional specifications, and solution roadmaps
• Configuring and supporting information management and compliance capabilities within Microsoft 365 (ex:
  SharePoint Online, Purview, permission models, labels and retention schedules, content lifecycle management, site architecture, etc.)
• Effectively setting and maintaining client expectations based on project requirements and scope, our statement of work, and clients’ functional and regulatory needs
• Providing on-demand expert advice on digital records management principals and best practices
• Staying up to date with relevant technologies and procedures and proactively sharing your findings with team members
• Working towards additional relevant Microsoft certification(s)
• Supporting internal organizational initiatives
• Other duties as relevant and required

Why Gravity Union?

• Gravity Union has been certified as a Living Wage® employer and a Great Place to Work® for four consecutive years
• Pet-friendly
• Internal Coaching program to support our team
• We prioritize knowledge-sharing and learning opportunities
• Competitive health, dental, and wellness benefits
• A supportive and collaborative team that values your input

Are you the one?

• Bachelor's degree in Information Technology, Computer Science, a related field, or a combination of relevant education and experience
• Minimum 3-5+ years working experience with Microsoft SharePoint and/or ECM projects, preferably in a consulting environment
• Strong knowledge of Microsoft 365 and SharePoint Online, especially around content management, metadata, versioning,…