Director, Strategic Insights

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private-sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement.

Your Role in Supporting Our Members

As the Director, Strategic Insights , you will lead the Strategic Insights team within the Analytics Centre of Excellence and oversee how the organization engages with analytics to support informed, evidence-based decision-making. You will partner with leaders across the organization to scope analytics work, execute the analytics strategy, and advance Vancity’s data utilization and advanced analytics capabilities.

You will play a critical role in translating complex insights into meaningful recommendations, strengthening analytical practices, and helping teams use data effectively to achieve organizational priorities.

This is a full-time, permanent role based out of Vancity Head Office and will report directly to the Vice President, Analytics Centre of Excellence . While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You’ll Make an Impact

• Providing strategic leadership and direction for the Strategic Insights function and its evolving priorities
• Leading the execution of the Analytics Centre of Excellence strategy in partnership with teams across the organization
• Developing frameworks, practices, and approaches that support organizational objectives across multiple divisions
• Guiding the effective use of analytics by educating stakeholders and briefing subject-matter experts on analytical findings and recommendations
• Influencing business decisions and organizational strategies through relevant analytics methodologies and evidence-based insights
• Advising senior leaders and making recommendations that help shape strategic priorities and decision-making
• Identifying opportunities to improve current practices and strengthen how insights are applied across the organization
• Building trusted relationships with business leaders and supporting the strategic vision of the Analytics Centre of Excellence
• Leading ongoing enterprise communications that promote an analytical mindset and share progress
• Building an engaged, capable, and efficient Strategic Insights team while managing evolving talent and skill requirements

What You’ll Bring to the Team

• Significant experience leading strategic insights, business intelligence, analytics, data strategy, or a related function
• Demonstrated experience translating complex data and analysis into clear recommendations for senior leaders and business stakeholders
• Strong people-leadership experience, including building team capability, setting priorities, and supporting employee development
• Experience developing and implementing analytics frameworks, methodologies, and organizational best practices
• Proven ability to influence enterprise-level decisions and work effectively across multiple business areas
• Strong relationship-management, consultation, and executive communication skills
• Sound judgment and the ability to balance strategic priorities, organizational risk, and member needs
• A degree in business, analytics, economics, data science, finance, or a related discipline, or an equivalent combination of…