Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
Support veterinary practices remotely as a Client Success Representative using software training and relationship-building skills. Travel up to 10–15% for industry events and client sites.
At Asteris, you will own veterinary client experiences across onboarding, renewals, retention, and expansion. You will teach non-technical users, answer product questions, monitor account health, and collaborate with Sales, Product, and Support. The Keystone Software Suite helps practices manage diagnostic images securely.
Key Responsibilities:- Lead implementation from kickoff through client go-live
- Train veterinarians, technicians, and stakeholders on Keystone
- Run Quarterly Business Reviews and share usage insights
- Resolve basic issues and escalate complex problems
- Identify expansion opportunities and maintain Salesforce records
- Two or more years in the veterinary industry
- Comfort training customers on software
- Confidence calling at-risk clients about their experience
- Willingness to travel up to 10–15% annually
- Customer success, Salesforce, or review experience preferred
Bring veterinary knowledge, clear software instruction, and proactive account management to Asteris client success.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).