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Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Use financial services knowledge to support clients as a Client Service Representative at CIBC, working onsite full-time across Toronto-St. Clair and Vaughan.
As part of Personal and Business Banking, you will assist with day-to-day banking needs in a banking centre. You will answer questions, support transactions, connect clients with appropriate CIBC team members, and introduce mobile banking applications. The schedule may include evenings and weekends.
Key Responsibilities:- Help clients manage accounts and financial products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members
- Resolve client issues through listening and accountability
- Introduce mobile banking applications to clients
- Knowledge of financial services products
- Client-first approach focused on meaningful interactions
- Goal-oriented motivation and commitment to strong performance
- Empathy, curiosity, and respect for diverse perspectives
- Flexibility for evenings, weekends, and multiple banking centres
Bring client service, transaction support, digital literacy, and empathy to CIBC’s Personal and Business Banking team.
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