Information Technology Specialist

• Job Category Desktop Support, IT
• Industry Information Specialist, IT Specialist, Catholic Jobs
• Employee Type FT Hourly
• Required Degree 2 Year Degree

Contact information

Description

We are seeking an Information Technology Specialist to provide hands-on IT support to some Catholic schools throughout the Virginia Beach area and Eastern Region. This role is responsible for maintaining reliable and secure technology systems across all sites, with a focus on desktop support, network operations, and a Google Workspace-based environment.

This field-based position is well-suited for a hands-on, service-oriented professional who enjoys collaborating with school faculty and staff and providing responsive, practical support. The position is based gory the Great Catholic School in Virginia Beach and requires regular travel between schools within the region. A vehicle is provided for work-related travel.

• Provide on-site and remote technical support to staff, resolving hardware and software issues in a timely manner.
• Maintain and troubleshoot network infrastructure, including switches, wireless systems, and connectivity issues.
• Administer Google Workspace and Chromebook environments.
• Provide technical assistance for Microsoft Office Suite applications as needed.
• Troubleshoot and maintain classroom technology, including View Sonic interactive displays and related systems.
• Manage and monitor GoGuardian web-filtering services.
• Configure, deploy, and maintain Paper Cut Hive and multifunction printers.
• Maintain device inventory and coordinate equipment deployment and replacement.
• Collaborate with the central IT team to ensure technology standards, security, and consistency across schools.
• Travel regularly between school locations within the Eastern Region.

• Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and relevant IT experience
• A minimum of 2–3 years of hands-on IT support experience is preferred, particularly in desktop support, networking, Google Workspace, and supporting users across multiple locations.
• Desktop support and basic network troubleshooting skills.
• Working knowledge of Windows, macOS, and Chromebooks.
• Familiarity with Google Workspace.
• Proficiency in Microsoft Office Suite.
• Knowledge of interactive display technologies (View Sonic preferred).
• Familiarity with Paper Cut Hive and multifunction printers.
• Understanding of wireless networking and firewall/router fundamentals.
• Experience with Ubiquiti (Uni Fi) equipment preferred.
• Ability to communicate technical information clearly and effectively to users with varying levels of technical expertise.
• Demonstrated success in balancing competing priorities across multiple school locations.
• Valid driver's license and clean driving record.

The Catholic Diocese of Richmond is a great place to work. As a diocese, we are a family-oriented and faith-centered group of individuals who welcome the diversity of our people and actively focus on creating a comfortable and productive workplace. We have a long-standing commitment to justice in the workplace, and we are proud of our employment practices that serve over 2,700 lay and religious employees, employers and clergy serving in the Pastoral Center, parishes, schools, and other agencies.