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Service Writer - Bristow, VA

Job in Bristow, Prince William County, Virginia, 22013, USA
Listing for: Winchester Equipment Co.
Full Time position Listed on 2026-10-09
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR

Job Description & How to Apply Below

Bobcat of Northern Virginia, a division of Winchester Equipment Co., a growing company selling, renting and servicing top-of-the-line construction equipment, has an immediate opening for a Service Writer.

Our ideal candidate will be responsible for:
  • Answering phone calls, intake of customer's description of equipment issue
  • Repair order management
  • Scheduling Service appointments and assigning to technicians
  • Providing cost and time estimates for repairs
  • Communicating the customer's concerns to the technicians
  • Keeping the customer informed of their equipment's status
  • Customer Satisfaction
Requirements:
  • Highly motivated and goal driven
  • Excellent Customer Service skills
  • Excellent telephone and computer skills
  • Should be able to lift up to 50 lbs.
  • Attention to detail and accuracy
  • Prior experience with construction equipment preferred

We offer competitive wages and a comprehensive benefits package including Health, Dental and Life Insurance, 401(k) Retirement Savings Plan w/ Company Match, Profit Sharing, PTO / Paid Holidays, Boot Allowance, Training & Development

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