Receptionist​/Administrator

Responsibilities

• Meet and greet visitors at Reception, including service users, carers, families, other professionals, estates and facilities staff, emergency services, support services
• Deal with queries via person, telephone or post, signposting where applicable
• Make appointments
• Book rooms
• Place orders using Trust systems and maintain stock levels
• Update databases
• Scan to Trust systems
• Audit scanning
• Maintain general Reception environment, reporting any issues as applicable
• Liaise with other staff regarding cover
• Other general admin tasks

• Proficient in Microsoft packages including Outlook and Word and able to learn new IT packages
• Excellent interpersonal, organisational and communication skills combined with a self‑motivated and flexible approach to work
• RSA 2 Word Processing qualification / NVQ Level 2, or an equivalent level qualification
• Recent admin experience essential; previous healthcare experience preferred but not essential

The hours for this role will be 3 x 7.5 hours per day (8.30am to 5.00pm). There may also be an occasional requirement to cover at other Trust bases so a person with a flexible approach and attitude is required.

The role is based at Drury Lane Health & Wellbeing Centre, Wakefield, a community hub providing Outpatient Services for Adults & Older People.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.