Partnerships Director

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

To act as an Account Director in the best interests of the company. To proactively manage affinity client relationships at a senior level, optimising income, profitability and growth for both Gallagher Retail and the partner. Participate in selected new business opportunities and contribute towards the future development and strategic direction of Retail Partnerships.

• Create a strategic plan in respect of each partner regularly evaluating performance, lead volume and revenue against budget.
• Ensure all relationships are governed by appropriate contracts and IAR agreements.
• Ensure that all existing affinity partners are maintained and create annual growth plans.
• Deliver sales plans and QBRs.
• Responsible for on‑boarding new affinity partnerships ensuring appropriate SLAs are agreed and appropriate contracts are in place.
• Proactively seek to identify new opportunities to promote existing products via new, or emerging channels, or new partners.
• Take forward any new business opportunities and building and updating a pipeline plan.
• Build a strong network within Gallagher retail to identify new opportunities.
• Work with marketing in the pursuit of positive PR and news stories to raise the external profile of Gallagher in a positive manner.
• Liaise with Brand Partners customer experience manager and negotiate with partners to improve processes/procedures for mutual benefit.
• Create annual budget plans and ensure income targets are achieved for all affinity partners. Monitor and report on partner profitability within agreed timescales.
• Act as the principle contact point within Brand Partners for all affinity partners.
• Contribute towards other key initiatives to grow Gallagher revenue and profit.
• Maintain a strong knowledge and awareness of the personal lines insurance market, regularly monitoring market trends and changes, and identifying new, or emerging opportunities.
• Manage and develop any direct reports.
• Undertake additional senior duties and responsibilities that may reasonably be expected with the role.
• Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly.
• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business.
• Take all reasonable steps to ensure the part of the business for which you are accountable for demonstrably complies with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning, and action in conjunction with the relevant experts within the firm.

• Experience in business development and/or relationship management at a senior level, preferably in personal lines and a contact centre environment.
• Previous experience in a management position, comfortable at creating sales plans and working to targets.
• Strong analytical skills linked to budget management and control.
• Demonstrates innovative ideas based on…