Duty Manager

Duty Manager (SPAR) – Outwood

Salary: £13.25 p/h (depending on age)

Hours: 16 hours per week (various shifts, including mornings, evenings and weekends)

Contract type: Permanent

Location: Outwood SPAR store

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s
• Managing, coaching and supporting colleagues, initiating development of a motivated and empowered team through a positive, engaging management style
• Carrying out performance management/absence management as appropriate
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts
• Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Outwood
• Adhering to all company policies and procedures and processes

• Previous management or supervisor experience within a food retail or similar fast‑paced operation
• Committed to achieving and sustaining exceptional customer service standards
• Able to plan, organise and prioritise effectively
• Ability to communicate and influence at all levels
• Able to take appropriate action and make decisions
• Committed to promoting collaborative working
• Enthusiastic and flexible with a positive attitude
• Committed to developing own skills and applying learning to improve own performance

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Cycle to work scheme
• Develop your skills and capability in a highly supportive and multi‑diverse culture
• Outstanding Training & Development opportunities
• Gain hands‑on experience in a high volume, fast‑paced environment
• Enhanced Maternity & Paternity pay packages
• Flexible working hours opportunity
• Excellent additional benefits package including:
  • Early access to your pay through ‘Early Pay’
  • 24/7 access to your payslips via HR/Payroll portal
  • 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • NEST pension scheme
  • Extra Holiday – Purchase Scheme
  • Long Service Awards

Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department: Retail – SPAR Store Management (inc Food service)

Benefits: Bonus Scheme, Company Sick Pay, Additional Holidays, Company Pension Scheme, Life Cover, Staff Discount, Long Service Awards, Cycle to Work Scheme, Employee Volunteering opportunities

Closing date for applications: 28th December, 2025