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IT Help Desk Technician – Zendesk & Tier 1

Listing for: Boomerang Healthcare
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37000 - 48000 USD Yearly USD 37000.00 48000.00 YEAR

Job Description & How to Apply Below

Position: IT Help Desk Technician – Zendesk & Tier 1 Support

Boomerang Healthcare is seeking an IT Help Desk Technician to manage the help desk ticketing system and assist with inventory control, shipping, and daily IT operations in the Walnut Creek office. Some travel may be required to support staff and projects.

The role emphasizes strong customer service, prompt ticket resolutions, and collaboration with IT teams on daily tasks and special projects as needed.

This posting is for the IT Help Desk Technician – Zendesk & Tier 1 Support role at Boomerang Healthcare, based in Walnut Creek, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Help Desk Technician – Zendesk & Tier 1 Support role in the description above.

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