Business Support Officer

Summary

This role primarily involves minute taking for meetings within Childrens Services focusing on sensitive cases involving vulnerable children and young people. The position is based onsite full-time in Wednesbury WS10 8AE
with an immediate start. The role is ongoing for three months and requires a BPSS Check and Basic DBS clearance. Candidates must have prior experience in minute taking to be considered.

• Accurately document minutes for meetings related to Childrens Services.
• Handle sensitive information with confidentiality and professionalism.
• Ensure timely and precise distribution of meeting minutes.
• Collaborate with team members to support the objectives of Childrens Services.

• Proven experience in minute taking is essential.
• Ability to manage sensitive information discreetly.
• Full-time availability for onsite work in Wednesbury WS10 8AE
  .
• Immediate availability to start.
• Successful completion of BPSS Check and Basic DBS.
• Strong organizational and communication skills.

Essential Qualifications / Knowledge : GCSEs A C (9-4) or equivalent in English and Maths. Willingness to undertake relevant learning and development. Desirable Qualifications / Knowledge : NVQ Level 2 or 3. Customer care qualification / training. Basic knowledge of relevant legislation policies and procedures. Essential Experience :
Proficiency in Microsoft Software Packages (Word Excel Outlook). Experience in providing information and signposting customers professionally across various communication methods. Proven track record of delivering effective business support services. Administrative experience with a solid understanding of office procedures. Ability to prioritise workload to meet deadlines. Experience in maintaining documents records and data. Desirable Experience :
Experience in process improvements. Essential Skills :
Ability to resolve customer issues and keep them informed. Competence in processing basic service requests. Strong customer care skills and initiative in handling inquiries. Effective communication skills for providing information and addressing customer needs. Numeracy skills for calculations and data accuracy. Literacy skills for handling correspondence and documents. Decision-making skills based on criteria evaluation. Teamwork skills to collaborate effectively with colleagues.

Time management skills to prioritise tasks and meet deadlines. High level of accuracy and attention to detail.

• Business Intelligence
• Children Activity
• Business Analysis
• Corporate Sales
• ABB
• Corporate Development

Employment Type:

Full Time

Experience:

years

Vacancy: 1