Veterinary Receptionist; FTC

Position: Veterinary Receptionist (FTC)
Location: Willenhall

We are looking for a friendly and compassionate Veterinary Receptionist who is dedicated to providing exceptional client care to join our fantastic team in Willenhall. This is a fixed-term role lasting 12 months.

As an integral part of our practice team you will be responsible for:

• Taking phone calls, answering queries and booking appointments
• Greeting clients and their pets on arrival
• Check-in patients and verify their information
• Update patient records and ensure attention to detail
• Process payments and maintain accurate financial records
• Dispensing medication
• Maintain cleanliness of reception area and consult rooms
• Administration duties such as emails and signing up clients to our Pet Health Plan

We are looking for someone who is organised, able to multitask in a busy environment and someone who can demonstrate a good level of interpersonal skills. You must also be computer literate with a good knowledge of Microsoft office and be able to work as part of the team and under your own initiative.

Previous experience in a similar role is advantageous but not essential as full training will be provided.

About the rota

This is a full-time fixed-term role working 40 hours per week over 4 days. The shifts are from 8:00am-7:00pm plus 1 in 6 Saturdays and bank holidays from 9:00am - 5:00pm. to add, the Saturday shifts will be based at our Rosewood branch. Flexible working patterns available.

In addition to a competitive salary, you will benefit from:

• 6.6
  
  Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

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