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IT Service Delivery Lead – Service Desk & IT Ops

Job in Walsall, West Midlands, WS1, England, UK
Listing for: We Manage Jobs(WMJobs)
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
An organisation focused on community services in Walsall is seeking a Service Delivery Manager to oversee IT service delivery and manage the IT Service Desk team. The ideal candidate will have strong leadership and technical expertise in Microsoft 365, Azure, and SharePoint, with proven experience in operations management in the housing or public sector. This role emphasizes customer satisfaction, operational efficiency, and fostering a culture of excellence within the team.
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