Retail Volunteer

The Fertility Foundation is a registered fertility charity in the UK which provides IVF Grants and support for anyone affected by infertility.

We are an independent family run charity which aims to provide support and help to individuals and couples with advice, information and ultimately, practical assistance in accessing fertility treatment.

139a High Street, Cheshunt, Waltham Cross, EN8 0DE
, United Kingdom

Our volunteers are the heartbeat of our shops, playing a vital role in their day‑to‑day operation. We are deeply grateful for the time, energy, and dedication you bring to our charity.

• Offer a warm welcome and provide friendly, helpful service to our customers.
• Explain and promote Gift Aid to donors, and thank them for their generosity.
• Help raise awareness of the Hospice's work by promoting fundraising events and activities.
• Assist with sorting, steaming, hanging, and displaying donated items following the shop manager’s guidance.
• Operate the till confidently and handle cash transactions accurately.

• Honest, respectful, and trustworthy.
• Positive, enthusiastic, and eager to learn.
• Confident in communication and basic numeracy.
• Creative in presenting shop displays to encourage sales.
• Reliable, flexible, and able to work independently or as part of a team.
• Enjoy meeting new people and providing great customer service.

• Full training and ongoing support provided.
• Access to relevant training such as Health & Safety, Fire Safety, and Equality & Diversity.
• Learn new skills and gain retail experience.
• Meet new people and become part of a friendly team.
• Feel proud knowing your time helps support Hospice care.

• Smart‑casual, clean, and presentable attire with comfortable shoes.
• A volunteer badge will be provided and must be worn while on duty.

Time and availability can be discussed with the Shop Manager.

Ideally, we ask for a commitment of four hours per week (e.g., 9am–1pm or 1pm–5pm), but we are happy to be flexible wherever possible.

By volunteering with us, you are directly helping to improve the lives of our patients and their loved ones. We truly appreciate your time and support.

• Reimbursement of costs

We are opposite One Below in the High Street