Head of Strategy & Design

Walthamstow, Greater London, United Kingdom

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Organisation
:
London Borough of Waltham Forest

Contract Type: Full-time, Permanent

Working hours per week: 36

Final date to receive applications: 09/02/2026

Proposed Interview Date(s): TBC

Reference:1982

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email
recr
so we can arrange an alternative application method.

About the role:

The Head of Strategy & Design plays a vital leadership role at the heart of Mission Waltham Forest, our plan for a more equal borough. The postholder will provide clear strategic direction, insight and design leadership to help the organisation make informed choices in a challenging context and deliver meaningful, measurable improvements for residents.

Leading an expert Strategy and Design service, the postholder will ensure strategy, insight and service design are practical tools driving delivery and transformation through the next phase of Mission Waltham Forest.

• Lead and manage the strategic and operational activities of Strategy and Design teams to deliver good quality and reliable insight, strategy and service design
• Establish excellent relationships with the Senior Leadership Team, Political Leadership, staff at all levels, peers, external bodies and all stakeholders.
• Lead the use of Strategy, Insight & Design across a wide range of complex change programmes & business critical projects
• Lead and manage the teams responsible for service delivery, ensuring consistently high-quality outputs. To ensure the Council maximises service outcomes in relation to cost.
• Support the Cabinet, Chief Executive and Senior Leadership Team (SLT) to achieve the aims and desired outcomes of the Council by identifying, structuring and solving their most critical strategic issues to improve outcomes for Waltham Forest and its residents.
• In all areas of work, ensure effective and high-quality engagement and participatory processes are available and accessible for stakeholders across the borough and organisation, such as community groups, Waltham Forest residents, Senior Officers, and Members.

Terms and conditions:

The below terms and conditions apply to this role:

• Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity

Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives:

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