ERP Support Analyst

Overview

11336HS1

Market related

ERP Support Analyst :

Our client is looking to hire an experienced ERP Support Analyst to join ASAP. The postion will be Hybrid with three days per week working onsite.

Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions.

• Gather and document business requirements; collaborate with stakeholders and vendors.
• Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office
  365).
• Develop reporting solutions using Power BI and IBM Planning Analytics.
• Manage IT governance, including supplier management, portfolio management, and IT security.
• Drive continuous improvement and change management initiatives.
• Resolve incidents and service requests within SLA; provide occasional out-of-hours support.
• Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities.
• Conduct regular site visits (~20%) to understand business needs and system usage.

• ERP experience :
  Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules).
• Functional expertise :
  Finance, Warehouse, Supply Chain processes.
• Reporting tools :
  Power BI, IBM Planning Analytics.
• Knowledge of IPA, Exceedra, Q-Pulse, Office
  365, Open Text / GXS EDI, Salesforce, Dynaway EAM, Ax tensions ISV, Atlas.
• Strong stakeholder management, communication, problem-solving, and prioritization.

• Bonus scheme paid quarterly
• Autonomous and inclusive working environment
• Opportunities for progression within the UK and overseas
• Enhanced employer pension contributions
• Health cash plan – claim money back towards essential healthcare such as dental, eye care etc.
• Access to Thrive 24 hours a day – a leading and NHS clinically approved app which focuses on general wellbeing
• Long service recognised every 5 years
• Life assurance up to 4 x contractual pay
• Free Onsite Parking
• 25 holidays + 8 bank holidays

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation