Defect Manager

Overview

Warminster-based, hybrid role focusing on requirements engineering and defect management within Defence training programmes. You will be responsible for accepting and flowing down requirements, ensuring traceability, and supporting governance milestones in collaboration with engineering, testing, and delivery teams to transform collective training for the British Army.

• Lead the capture, documentation, and maintenance of training system requirements, ensuring alignment with ITEA (Integration, Test, Evaluation & Acceptance) objectives.
• Maintain full traceability between operational requirements, training objectives, test cases, and acceptance criteria within the ITEA framework.
• Support the development and execution of the ITEA Plan, ensuring all requirements are testable, verifiable, and aligned with military training outcomes.
• Manage requirements change control, assessing impacts across verification, validation, assurance, and capability acceptance.
• Establish and operate a robust defect tracking and resolution process across all ITEA phases, including simulation environments and training platforms.
• Link defects to related requirements and test outcomes to support root cause analysis and continuous improvement of training systems.
• Prioritise and categorise defects based on operational impact, training effectiveness, and programme milestones.
• Provide regular defect status reporting to stakeholders, including MOD representatives and delivery partners.
• Collaborate with Engineering Leads, Test Lead, and military SMEs to ensure requirements and defects are fully integrated into verification and validation activities.
• Maintain the Verification and Validation Requirements Matrix (VVRM) to track coverage, compliance, and readiness for capability deployment.
• Produce and present metrics and dashboards on requirements coverage, defect trends, and readiness for acceptance into service.
• Contribute to ITEA reviews, readiness assessments, and governance forums, supporting MOD assurance and audit requirements.
• Act as a key interface between engineering, testing, assurance, and delivery teams to ensure shared understanding of requirements and defect status.
• Support user acceptance testing (UAT), operational trials, and field validation by ensuring requirements and defects are accurately reflected in test artefacts and training scenarios.

You’ll have a mission focus, and the enthusiasm and drive to “get things done.” You’ll want to work in collaboration with other defence training organisations and the British Army. You won’t let bureaucracy get in the way of what needs to be done; you’ll learn lessons and share these across the team. You’ll understand what it means to put the mission first.

The successful candidate will be a technically astute Requirements and Defect professional who thrives on engineering excellence to realise enterprise goals. You will be responsible for the acceptance and flow-down of requirements, ensuring that every requirement is identified, allocated, and has traceability. You will be closely involved in governance milestones including Architecture and Requirements reviews, working with the Chief Engineer and Enterprise Architect.

• Requirements Engineering:
  Strong experience in capturing, analysing, and managing functional and non-functional requirements, including performance, scalability, security, and interoperability.
• Defect Management:
  Proven ability to establish and operate defect tracking processes, conduct root cause analysis, and manage defect lifecycle across complex systems.
• ITEA Expertise:
  Deep understanding of Integration, Test, Evaluation & Acceptance processes within defence programmes, including support for VVRM and assurance activities.
• Tool Proficiency:
• IBM DOORS:
  For requirements capture, traceability, and change control.
• JIRA:
  For defect tracking, agile workflows, and sprint planning.
• Confluence:
  For collaborative documentation, test evidence, and stakeholder engagement.
• Verification of Non-Functional Requirements:
  Ability to design and support test strategies that validate system performance, reliability,…