Sales Representative – Delivery

Position: Sales Representative – Delivery Support

Sunny Sky Products is a leading manufacturer and distributor of specialty beverage concentrates and beverage enhancers. Our premium beverage products reach a wide range of retail customers, including convenience stores, restaurants, concessions, schools, and institutional facilities. Our state-of-the-art manufacturing facility and corporate office are located in Houston, TX, where we produce a variety of refreshing beverages.

Position Summary

The Sales Representative – Delivery Support is responsible for developing and growing the assigned market by acquiring new customers, strengthening existing customer relationships, and increasing sales. This role is primarily focused on sales and market development while also overseeing the delivery driver and coordinating daily delivery operations to ensure efficient and reliable customer service.
Additional responsibilities include maintaining the Direct Store Delivery (DSD) warehouse, receiving product deliveries, managing inventory, and loading and unloading company trucks as needed. The position will also handle a limited number of daily customer deliveries to support market operations and maintain customer service levels.
The Sales Representative will receive training in all aspects of DSD operations, including product knowledge, the Sunny Sky sales process, customer prospecting, new customer acquisition, account management, equipment servicing, and customer service.
The successful candidate will develop and maintain strong relationships with restaurant owners, convenience store owners, and their staff to identify sales opportunities, increase product placement, and grow the business within the assigned market.

Performance Expectations & Evaluation

Performance will be evaluated based on the individual's ability to grow the assigned market, acquire new customers, increase sales, maintain strong customer relationships, and effectively manage daily market operations.

• Sales growth and achievement of established sales targets.
• New customer acquisition and development of qualified sales opportunities.
• Growth and retention of existing customer accounts.
• Delivery driver performance and route execution.
• Warehouse organization and inventory accuracy.
• Customer service, operational efficiency, and compliance with company procedures.

Performance goals will be established by management and reviewed regularly to ensure alignment with company objectives and market growth expectations.

Major Job Functions Sales & Market Development

• Identify, pursue, and acquire new customers within the assigned market.
• Develop and maintain strong relationships with existing customers to increase sales and product placement.
• Identify opportunities to expand product distribution and grow market share.
• Maintain accurate customer, sales, and service records using company-provided systems and devices.
• Provide excellent customer service and address customer concerns in a timely manner.

Delivery Driver Supervision & Delivery Support

• Oversee the delivery driver's daily activities, route execution, and customer service performance.
• Coordinate daily delivery operations to ensure orders are prepared accurately and delivered on time.
• Load and unload company vehicles as needed to ensure inventory is ready for daily routes.
• Complete a limited number of assigned customer deliveries as needed to support market operations.
• Ensure products and equipment are delivered safely and accurately.

Warehouse & Inventory Management

• Maintain a clean, organized, and safe DSD warehouse.
• Complete inventory counts at the beginning and end of each day, as required by company procedures.
• Receive and verify incoming product, equipment, and parts deliveries.
• Rotate product and monitor inventory to maintain proper stock rotation and product quality.
• Perform general warehouse duties, including shipping and receiving products, equipment, and parts.
• Maintain accurate inventory records and report discrepancies or damaged products.

Equipment & Operational Support

• Perform basic equipment repairs and troubleshooting as needed and within the scope of training.
• Coordinate equipment servicing when repairs require additional technical support.
• Follow company procedures for handling, storing, and transporting products and equipment.
• Accept customer payments by cash, check, or approved electronic payment methods.
• Complete daily bank deposits and related documentation in accordance with company procedures.
• Maintain complete and accurate written and electronic records.
• Perform other duties as…