Intake Specialist
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Social Work
Patient/Health Advocate
Job Description & How to Apply Below
Home Choice MI, LLC is a consumer-directed home care agency dedicated to helping individuals live independently through Michigan's Home Help Program. We're growing our team and looking for an experienced Intake Specialist to join us.
Position Summary:
We're seeking an Intake Specialist with hands-on experience in Michigan's Home Help program to manage the client intake process from initial referral through enrollment. The ideal candidate understands the Home Help application process, MDHHS requirements, and consumer-directed care model, and can guide clients and families through enrollment with compassion and efficiency.
Responsibilities:
Process new client referrals and intake applications for the Home Help Program
Guide clients/caregivers through eligibility verification and required documentation
Liaise with MDHHS caseworkers and coordinate paperwork submission
Maintain accurate, compliant client records
Communicate program requirements clearly to clients and families
Track intake pipeline and follow up on pending applications
Requirements:
Prior experience with Michigan's Home Help Program intake process (required)
Familiarity with consumer-directed home care / Medicaid waiver programs
Strong organizational and communication skills
Ability to work independently and manage a caseload
Located in or near Oakland or Macomb County
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