Community Liaison Officer

Join us as a Community Liaison Officer at United Living Group
.

We are looking to bring on a Community Liaison officer to assist us on the Liverpool Bay carbon capture scheme project. Key responsibilities of this role involve:

• Act as the primary point of contact for residents, community groups, local businesses, and stakeholders.
• Develop and deliver a community engagement plan aligned with the project schedule and key milestones.
• Organise and lead community meetings, public consultations, drop‑in sessions, school engagement activities, and local events.
• Produce clear and accessible communications including newsletters, project updates, FAQs, digital content, and notice boards.

• Build strong relationships with local authorities, environmental organisations, schools, charities, and community leaders.
• Work collaboratively with the project’s Communications, ESG and Stakeholder Engagement teams to ensure accurate and timely messaging.
• Maintain a stakeholder database and engagement log to ensure transparent reporting and traceability of interactions and issues.
• Manage and respond to community queries, concerns or complaints in a timely and empathetic manner.
• Track, elevate and resolve issues with internal project teams and contractors, ensuring close‑out and feedback loops.
• Identify community risks and sensitivities early and help shape mitigation strategies to minimise project disruption.

• Support the delivery of social value commitments, including local employment, skills programmes, education outreach and community investment initiatives.
• Promote local economic benefit opportunities, volunteer activities and partnership programmes.
• Work with the project team to measure and report social value outcomes.
• Ensure all engagement activities comply with regulatory, ethical and project standards.
• Produce monthly reports, briefing packs and dashboards for senior project leadership and key stakeholders.
• Support planning submissions and public consultation requirements.

• Experience in community engagement, stakeholder management, public affairs or a related role (construction, infrastructure, energy or environmental projects preferred).
• Strong interpersonal and communication skills with the ability to build trust and credibility across diverse communities.
• Confident public speaker with experience facilitating events or consultations.
• Excellent written communication, including the ability to simplify technical information for non‑technical audiences.
• Highly organised, proactive and able to work independently across multiple sites.

• Experience working on large‑scale infrastructure, energy, environmental or regeneration projects.
• Knowledge of CCUS, sustainability, Net Zero infrastructure or environmental policy.
• Familiarity with the Liverpool Bay region and local community landscape.

This role will have a key presence along the route around Chester into Flintshire with some time in head office (Warrington).

Seniority level:
Entry level.

Employment type:

Full‑time. Function:
Other. Industry: Construction.