Domestic Abuse Adviser

Join to apply for the Domestic Abuse Adviser role at Citizens Advice
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Warrington, England, United Kingdom

We are looking for someone with strong communication, empathy and organisational skills to take on an established and important role within Warrington, supporting individuals affected by domestic abuse.

• Work alongside Warrington Borough Council’s qualified Independent Domestic Violence Adviser (IDVA)
• Provide advice and practical support to individuals experiencing domestic abuse, helping them understand options and access appropriate services
• Address related housing, debt and financial issues
• Deliver support using a trauma‑informed, person‑centred approach, recognising the complex impact of domestic abuse and working at each individual’s pace
• Champion individuals in abusive relationships, helping them overcome practical, financial and emotional barriers that can make it difficult to leave or improve their situation
• Provide support face‑to‑face, by telephone and through online platforms

• Strong communication, empathy and organisational skills
• No previous experience of working in domestic abuse is required
• Experience of housing and/or debt advice or another related advice area
• Willingness to develop knowledge and practical skills

Full support and training will be provided, and you will have the opportunity to develop your knowledge and practical skills to support individuals face‑to‑face, by telephone and through online platforms. It provides excellent experience and training opportunities for someone wishing to progress in this field.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Non‑profit Organisations