Administrator, Data Entry, Administrative​/Clerical

Administrator – Claims Assessment

Location:

Warwick (Hybrid – 2 days from home)
Salary: £24,576 – £24,700 per annum + Benefits

Hours:

Monday to Friday, 8:30am–5:00pm (37.5 hours per week)

The Company

We’re recruiting on behalf of a leading insurance solutions provider that works in partnership with some of the UK’s top automotive dealer groups. They are known for their excellent training, and commitment to staff development.

This is an opportunity for an organised and customer-focused Administrator – Claims Assessment to join their friendly, professional team based in Warwick.

Benefits

Private healthcare, life insurance & critical illness cover
Employee Assistance Programme and staff discounts
Modern offices with free parking and casual dress code
Regular social events and a supportive working environment
Hybrid working – 2 days from home per week
Excellent transport links (close to A46, Warwick town centre, and Warwick Parkway Station)

The Role

As an Administrator – Claims Assessment, you will play a key role in managing and assessing insurance claims and supporting customers throughout the process. You’ll ensure all claims are assessed and handled efficiently, accurately, and with empathy.

Key responsibilities:

Assessing, managing and progressing a caseload of insurance claims
Contacting customers to explain the claims process and provide regular updates
Validating documentation and maintaining accurate, detailed records
Delivering excellent customer service and administrative support
Skills and Experience Required

Previous experience in administration, customer service, or claims handling
Strong communication and interpersonal skills
Highly organised with excellent attention to detail
Confident using Microsoft Office and CRM systems
Insurance or motor claims experience is desirable but not essential
If you’re looking to develop your career in a respected, forward-thinking organisation that values its people, apply today