Change Manager, Business

Job Opportunity:
Change Manager
Location: Warwick (Hybrid - 1 day onsite per week)
Rate: 550 per day Umbrella
Contract Length: 6 Months

Are you ready to lead transformative change in an exciting and dynamic environment? Our client is seeking a proactive and enthusiastic Change Manager to join their team! If you thrive in a fast-paced setting and have a passion for helping organisations navigate change, we want to hear from you!

About the Role:
As a Change Manager, you will play a pivotal role in planning, managing, and executing change management activities for key digital products and services. Your mission? Ensure that the people side of change is addressed effectively by focusing on stakeholder engagement, business readiness, communication, and adoption!

Key Responsibilities:

Change Delivery and Execution

• Design and deliver tailored change plans for specific digital initiatives.
• Coordinate stakeholder engagement, communications, training, and support activities.
• Create and manage user-facing materials and guidance documents.
• Monitor and report on business readiness, adoption progress, and change impact through feedback gathering.
• Develop detailed change implementation plans, including timelines and risk management strategies.

Stakeholder and User Engagement

• Build and maintain strong relationships with product teams, end users, and business leaders.
• Ensure change messaging is clear, relevant, and timely for impacted groups.
• Represent user needs within product delivery and change decision-making.
• Identify and engage change champions and advocates.
• Listen to stakeholder concerns and manage expectations effectively.

User Journey and Adoption Support

• Map user journeys and identify impacts across business roles and processes.
• Prepare users for upcoming changes and manage resistance.
• Support teams and individuals during the transition period to foster smooth adoption.
• Contribute to post-launch activities to ensure changes are embedded in daily operations.
• Drive continuous improvement through lessons learned and feedback cycles.

Collaboration and Alignment

• Work closely with the Strategy, Transformation, and Change Lead to align change delivery with organisational goals.
• Partner with communications and project teams for coordinated execution.
• Share knowledge to uplift change maturity across teams.
• Collaborate with workforce strategy to identify training needs for smooth implementation.

What We're Looking For:

• Proven experience as a Change Manager, Change Analyst, or in a similar role.
• Relevant Change Management qualifications (e.g., APMG, Lean 6-Sigma Green-Belt, Prosci).
• Strong understanding of stakeholder engagement, business readiness, and user adoption principles.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Excellent interpersonal, empathy, and communication skills.
• Exceptional problem-solving and analytical thinking abilities.
• Experience with journey mapping and impact assessments is a plus!

If you're passionate about leading change and making a meaningful impact, this is your chance to shine! Join our client's vibrant team and help shape the future of their organisation.

How to Apply:
Excited to take the next step? Apply now with your CV and a brief cover letter highlighting your relevant experience. Don't miss out on this fantastic opportunity to drive change!

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.