Motorrad Service Advisor

We have an amazing opportunity available for a motivated Service Advisor to join our BMW team at Sytner Motorrad Warwick.

• Provide outstanding customer care and be the vital link between customers and the workshop.
• Inform and consult on all aspects motorcycle servicing and keep the customer up to date at every stage.
• Liaise with technicians/workshop control about the motorcycle’s status and ensure that the motorcycle will be ready on time.
• Give the best advice on our exciting lines in BMW motorcycle clothing, lifestyle and accessories.
• Build a genuine rapport and identify exactly what our customers want and need.
• Work flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

• Current role in the motorcycle industry or previous experience; willingness to learn and progress appreciated.
• Excellent organisational and administrative skills, good attention to detail, and hold a motorcycle licence.
• Strong customer service background beneficial as delivering high levels of customer satisfaction in a busy and demanding environment.
• Working knowledge of Kerridge advantageous but not essential.
• Strong passion and interest in all things motorcycles.

• Enhanced Holiday Entitlement – 33 days including bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development and Recognition of Long Service every 5 years
• Discounted Car Schemes, High Street Discounts, Discounted Gym memberships, Cycle to work scheme
• One day a year paid voluntary/community work

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please