Customer Support Advisor

Job in Warwick, Warwickshire, CV34, England, UK

Listing for: ClearCourse

Full Time position
Listed on 2025-12-30

Job specializations:

Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep

Clear Course is a leading provider of club management solutions across the UK. Join Intelligent Golf, part of the Clear Course Group, where we empower golf clubs to achieve their full potential with a market‑leading system.

Role

Customer Support Specialist

Location

Warwick

Role type

Hybrid, Permanent

What You’ll Do

Support clubs via phone, email and helpdesk
Troubleshoot queries and escalating development needs
Deliver online and in‑person system training
Support customer onboarding and data set‑up
Keep CRM / helpdesk records accurate
Build relationships that support customer retention

What You’ll Bring

Strong IT / web skills and problem‑solving mindset
Confident communication and great attention to detail
Customer‑first attitude and a calm, professional phone manner
A knowledge and passion for golf is essential
Positive, proactive and comfortable in a small, busy team

Benefits

Competitive salary and benefits package
25 days holiday plus your birthday off
Private medical insurance (Bupa) and health cash plan

Intelligent Golf is an equal opportunity employer. We welcome applications from individuals of all backgrounds and encourage diverse perspectives.

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