Product Support Engineer

Product Support Engineer – Field Base – Climate Centre

Join to apply for the Product Support Engineer role at Wolseley Group

Competitive Salary + Bonus + Excellent Benefits

We are Climate Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Annual leave increases with length of service, a generous pension scheme (matched up to 9 %), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Provide technical assistance to customers, service engineers and sales teams regarding air conditioning systems.
• Diagnose and resolve complex product or installation issues, both remotely and on‑site.
• Maintain in‑depth knowledge of air conditioning products, including VRV/F systems, split units and chillers.
• Conduct site visits (pre and post‑sales) and liaise with suppliers and manufacturers for technical queries, product updates and training.

This is a permanent, full‑time position working 40 hours per week, Monday to Friday 08:00 – 17:00 with a one‑hour break. No weekend work is required.

• Degree or diploma in Mechanical Engineering, HVAC Engineering or a related field.
• Minimum 3–5 years of HVAC or air conditioning technical support or engineering experience.
• Strong understanding of refrigeration cycles, electrical systems and control technologies.
• Good computer and IT skills.
• Valid driver’s licence.

We look forward to receiving your application! Please be aware that we are extending the application period for this role until the new year. Interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. In the meantime, we hope you have a wonderful festive break.