Monitoring SME; Dynatrace, Appdynamics, Splunk, Datadog

Application and Monitoring SME (Dynatrace, App Dynamics, Splunk, Datadog) - Warwick or Wokingham - 12 Months - CONTRACTOR MUST HOLD ACTIVE SC CLEARANCE

Blue chip client is looking for an Application and Monitoring SME

Role is based full time on site in Warwick or Wokingham

CONTRACTOR MUST HOLD ACTIVE SC CLEARANCE

MUST BE PAYE THROUGH UMBRELLA (INSIDE IR35)

• Working from Warwick office, ideally within 1 hours travel
• Wokingham office considered but needs to travel to Warwick office for training
• SC Clearance
• Primary skills - L1 monitoring/observability, ITIL process, incident, MIM, etc
• Secondary skills - L1 troubleshooting, work with multi-team and engage with L2 support engineers and partners

• Monitoring Strategy & Implementation
• Define and implement monitoring frameworks for enterprise applications, Middleware, and infrastructure.
• Deploy and configure monitoring tools (eg, Dynatrace, App Dynamics, Splunk, Prometheus, Grafana, Datadog).
• Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection.
• Application Performance Management
• Analyze application performance, identify bottlenecks, and recommend optimization strategies.
• Collaborate with development and operations teams to ensure monitoring is integrated into CI/CD pipelines.
• Conduct root cause analysis for recurring incidents and propose long-term solutions.
• Incident & Problem Management
• Act as SME during major incidents, providing technical expertise and rapid resolution guidance.
• Develop automated monitoring scripts and self-healing mechanisms to reduce downtime.
• Document monitoring processes, playbooks, and best practices.
• Stakeholder Collaboration
• Partner with business units to understand application requirements and translate them into monitoring solutions.
• Provide training and mentorship to IT staff on monitoring tools and methodologies.
• Communicate performance insights and recommendations to leadership in a clear, actionable manner.

• Strong expertise in at least two enterprise monitoring platforms (eg, Dynatrace, App Dynamics, Splunk, Datadog).
• Solid understanding of application architectures (microservices, cloud-native, APIs).
• Hands-on experience with Scripting languages (Python, Power Shell, Bash) for automation.
• Knowledge of cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Excellent analytical, troubleshooting, and communication skills.

• Certifications in monitoring tools (eg, Dynatrace Certified Professional, Splunk Certified Admin).
• Experience with observability practices (metrics, logs, traces).
• Exposure to Dev Ops practices and CI/CD pipelines.
• Strong stakeholder management and ability to influence technical decisions

Please send CV for full details and immediate interviews. We are a preferred supplier to the client