Housing Support Officer

Housing Support Officer - Fixed Term to 14.9.2026

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Warwick District Council. This role is vital to our expanding housing management services in order to provide support, advice and practical help to our customers, with the aim of enabling them to establish or maintain accommodation, whilst gaining the necessary skills to sustain their tenancy and achieve greater independence.

We are seeking candidates who can work on site with our customers, often in their homes, to assess their individual needs and agree support plans that offer practical help. The post holder will have daily contact with those who are in need of substantial support, and will help our customers to practically manage and sustain their tenancy. This will mean regular working out on site to identify our vulnerable customers’ needs and help put support in place to help them, no matter the problem, thus helping those customers who have been identified as more vulnerable in sustaining their tenancy, by ensuring they understand their tenancy agreement, rights and obligations and providing appropriate support such as ordering repairs or liaising with colleagues in respect of rent payment.

This is a full time role working 37 hours per week, on a fixed term contract until September 2026.

The role sits within the Landlord Operations team which is a multidisciplinary team providing housing management duties, including responding to breaches of tenancy reports of anti-social behaviour and income recovery.

Please see further information on our advert on our website and on the Job Description and Person Specification.

Name: Andy Nott

Job Title: Landlord Operations Manager

Email:

Closing Date: 2nd January 2026

Interviews: 22nd January 2026

Entry level

Full-time

Other;
Industries:
Human Resources Services