Senior Family Information Service Worker

Senior Family Information Service Worker

Join to apply for the Senior Family Information Service Worker role at WMJobs.

Warwickshire County Council puts children and families at the heart of everything we do. We aim to ensure that Warwickshire’s children, young people, parents and carers receive the right help at the right time.

We are passionate about supporting communities and families to build on their strengths and relationships and find their own solutions.

We are doing great work, and we need great people to join us to continue improving the lives of local children and their families.

We are looking to recruit an experienced and passionate Senior Family Information Service Worker with an Education focus to support the Family Information Service functions in Family Connect.

Family Connect is the point for all referrals where members of the community and professionals refer children and young people living in Warwickshire who are worried about their safety and welfare. As part of this process, consideration is given to wider support needs identified.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi-disciplinary and multi-agency teams that support the whole family, building strong partnerships with local services, Health, Police and Education.

• Supportive managers who provide recognition and a robust supervision policy focused on wellbeing and workload.
• A Volunteering & Wellbeing Day in addition to generous annual leave and an extra day at Christmas.
• Refer a Friend package for some roles (Terms and Conditions apply).

We are looking for an empathetic and professional candidate with excellent communication skills. You will have an extensive knowledge of current education legislation and practice (including Working Together, Keeping Children Safe in Education 2025 and the SEND Code of Practice) and recent practical experience in an education field (within the last two years). You will be skilled in developing relationships and working across complex systems.

We would welcome conversations with potential applicants to find out more about this role. Please contact Alis Roberts, Team Manager, Family Information Service (ali) or Stacey Gill, Service Manager, Family Information Service (st).

Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Successful applicants will be subject to pre-engagement checks, including a DBS check. In accordance with the DBS code of practice and our own policy, if an individual has a declared criminal offence, an assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

Fluency Duty:
This role requires accurate spoken English to the public.

Should you require application forms in an alternative format/language or any adjustments to be made throughout the application process or upon appointment, please contact hran and we will make every effort to meet your specific requirements.

14th January 2026

22nd and 23rd January 2026

Mid-Senior level

Full-time

Other

Human Resources Services