Service Coordinator

Location: Carpenders Park

As a Service Coordinator, you’ll be the glue that holds the maintenance operations together. You’ll plan, schedule, organise, and coordinate works
-making sure the right engineer is in the right place, at the right time, with the right kit. No two days are the same!

Full time, office based
Monday-Friday between 8am & 5.30pm
20 days holiday & a birthday treat with the day off!

Service Coordinator responsibilities:
 
Planning and scheduling Planned Preventative Maintenance (PPM) visits
Ordering filters, materials, and access equipment ahead of visits

Coordinating engineers and managing daily job updates

Handling reactive service calls and arranging engineer attendance

Reviewing engineer reports and raising queries when needed

Uploading reports to internal systems and client portals (on time, every time!)

Managing asset registers and maintenance records

Booking remedial works and quoting repairs

Costing call-outs and remedial works

Preparing generic RAMS

Providing friendly, non-technical support to clients

Responding to customer and engineer emails

Supporting daily admin checks and reports

This Role Is Perfect for You If You…
Have experience in service coordination or facilities management (bonus points!)

Love being organised and thrive in a fast-paced environment

Have great IT skills, especially Microsoft Excel

Enjoy juggling priorities and hitting deadlines

Have a sharp eye for detail

Are a natural communicator who enjoys building relationships

Like finding smarter, more efficient ways of working

Think this role has your name on it? We can’t wait to hear from you