Customer Service and Sales Assistant

Overview

Full‑time, on‑site role at The Atlas Collective in Watford. If you thrive when talking to people, solving problems, and helping customers leave confident and satisfied, this people‑first role blends customer service with consultative sales in real‑world environments.

• Engage customers face‑to‑face, providing clear information, reassurance, and a friendly, professional approach.
• Listen first, understand needs, answer questions clearly, and guide customers toward suitable solutions.
• Support sales through honest, confident conversations – no scripts, no call centres.
• Act as the voice of partner organisations, communicating their values and benefits naturally.
• Explain options, address concerns, and build confidence throughout the decision‑making process.
• Build positive, professional connections that encourage repeat engagement and long‑term loyalty.
• Participate in hands‑on coaching, workshops, and live feedback to grow confidence in service and sales.

• People who enjoy face‑to‑face communication.
• A positive, reliable attitude with willingness to learn.
• Confidence speaking to new people (experience not required).
• Strong listening skills and a customer‑focused mindset.
• Team player seeking progression and development.

• Supportive, social team environment with experienced leadership.
• Structured training and development from day one.
• Clear progression into senior, training, or campaign roles.
• Recognition for effort, consistency, and results.
• Transferable skills supporting long‑term career growth.

If you are ready to build confidence, sharpen your communication skills, and work in a people‑first role, we would love to hear from you. Submit your CV and our team will review your application.